fbpx
CONSIS

Online Learning

Willach is pleased to offer, at no additional cost, a comprehensive training program for all pharmacies who participate in the CONSIS Customer Care Program. 

Willach offers online, interactive short courses, called Skills Units, as well as workshop-based training options. This provides the flexibility to learn new skills where and at a time that best suits you. Our training program is built around practical hands on learning so that you can immediately apply your knowledge to your work.

EXPERIENCE LEVELS

The training program is structured across three experience levels. Once all skills units are completed at each level, a certificate of competition is provided. 

SKILLS UNITS

In each experience level the CONSIS Skills Units include:

CONSIS

CONSIS.A and CONSIS.B Machines

Training is provided across the CONSIS robotics range including A machines and B machines as well as the different user interfaces of Navigator and CTS.

A combined Foundation and Intermediate workshop training option is still offered in the Willach training facility in Melbourne for those who would prefer to learn in person. Advanced training is offered in each state annually. 

How Training is delivered

WILLACH WORKSHOP TRAINING

CONSIS

CONSIS FUNDAMENTALS

This is the traditional entry level training program. It is suitable for new dispensary staff members, or dispensary staff members who haven’t attended CONSIS training before or have not attempted the Foundation online training.

It is expected that attendees have  a basic understanding of dispensary operations and experience in dispensing prescriptions with pharmacy dispensing software.

The program is conducted in the Willach Training Facility in Melbourne.

Learning Objectives

At the completion of this training program attendees will understand at a Foundational level:

  • Components of the CONSIS Robot
  • CONSIS Software functions and the application of daily duties
  • General concepts of CONSIS inventory maintenance
  • Dispensing software functions
  • Troubleshooting - How to contact the CONSIS Service line for support

Training Content

  • CONSIS Hardware: moving shelves, adjusting & creating channels, product alignment
  • Operating CONSIS software
  • CONSIS integration with dispensing software
  • Managing CONSIS inventory
  • Using reports to optimise the CONSIS
  • Troubleshooting simple errors

How to Enrol

  • Complete the registration form indicating your preferred date
  • We will email a confirmation to you which includes organising your travel and accommodation in Melbourne
Enquiry Form








    Workshop Dates

    • Due to COVID-19 travel restrictions we are unable to deliver face to face workshops.
    • We have created a replacement webinar program in the interim.
    Webinar Registration







      CONSIS

      ADVANCED CONSIS MANAGEMENT

      This workshop is aimed at senior level pharmacy staff, predominantly working in the dispensary that includes the management of all or parts of the general dispensary operations and stock. Participation assumes a high level of experience in a dispensary with an existing CONSIS. This training is only suitable for people who have already completed Foundation and Intermediate skills units.

      Participants will improve their knowledge in the management and maintenance of the CONSIS as well as discuss more complex dispensary operational issues, to ensure that the CONSIS is supporting efficiencies in the dispensary workflow. 

      This program is run in each state and at major regional centres. 

      Learning Objectives

      At the completion of this training program attendees will understand at a Foundational level:

      • All of the components of the CONSIS Robot
      • CONSIS Software functions and error report management
      • Best practice inventory maintenance
      • How to use the CONSIS management reports to create efficiencies in the dispensary
      • Intermediate level trouble shooting

      Training Content

      • Efficiency in the dispensary and best practice workflow 
      • Stock management best practice and creating an efficient ordering process
      • Troubleshooting any problems/issues attendees may want to address
      • Using the CONSIS Error report to help identify and fix common CONSIS mistakes
      • Comprehensive review of CONSIS reports (as brought by each individual attendee) using the knowledge gained throughout the day to create an action plan for optimising the CONSIS

      How to Enrol

      • Complete the registration form indicating your preferred date and State
      • We will email a confirmation to you when an Advanced course is being run in your State
      Enquiry Form








        Workshop Dates

        • Due to COVID-19 travel restrictions we have not finalised workshop dates for 2020.
        • Training dates will be communicated through the Willach newsletter and please check this website for up to date informaiton.

        INTRODUCING CONSIS. TRAINING WEBINARS

        Upcoming Webinar Dates

        • CONSIS Introduction - CTS - Wed 2nd Sept at 2pm
        • CONSIS Reporting - Navigator - Wed 9th Sept at 2pm
        • Ask the Techs - Wed 16th Sept at 2pm
        • CONSIS Reporting - CTS - Wed 23rd Sept at 2pm
        • CONSIS Reporting - Navigator - Wed 7th Oct at 2pm
        • CONSIS Introduction - Navigator - Wed 14th Oct at 2pm
        CONSIS

        With COVID-19 restrictions in place face to face workshops have been placed on hold until it is safe to travel again.

        For those who want to undertake a basic introductory learning, prior to the roll out of online training, there is a webinar program in place.

        This program is suitable for new dispensary staff members, or dispensary staff members who haven’t attended CONSIS training and want to get a head start on the online learning option.

        It is expected that attendees have  a basic understanding of dispensary operations and experience in dispensing prescriptions with pharmacy dispensing software.

        The program is conducted through Microsoft teams – you will need access to a computer with sound and can dial into Teams.

        Webinar Registration







          Maximise your staff, stock and space

          A range of options for individual needs

          The CONSIS.B robotic dispenser can be integrated into the workflow of your pharmacy seamlessly and without difficulty. The compact design takes up minimal space and delivers maximum flexibility and performance.

          Partner with Willach

          We have proven experience in over 20 countries and have successfully completed over 1,000 projects in Australia and New Zealand.

          German Built

          Designed, engineered and manufactured in Germany

          Family Business

          130 year old family business

          End-to-End

          Customised end-to-end solutions for your dispensary

          Customer Care

          Our service line is available 7 days a week.

          Want to experience the CONSIS.B?

          Contact us for a demo

          CONSIS B Enquiry

            Add to cart