Meg Brideson Willach

COVID-19 Update

With Victoria now in a circuit breaker lockdown, we have returned to remote working with skeleton staff in the warehouse.

We remain committed to ensuring our continuity of service and availability while maintaining the health and safety of our customers, team members and communities as our top priority.

Please know that your pharmacy operations are important to us and we will do all things necessary to attend to any issues as quickly as we are able.

If you have any questions, please contact me on 0417-145-118.

Thank you for your continued support during these challenging times, we hope that you and all those close to you remain safe and well.

Meg Brideson
Managing Director
Willach Australia Pty Ltd

Technical Support - Service Line & In Store

  • Our technical services team remain on call from 8am-8pm, 7 days per week for your support contactable on 1800 94 55 22. We will attempt to resolve any issue with you over the phone.
  • While State borders remain closed, our technicians will do all we can to resolve any issues with your CONSIS remotely. With the continuous sudden changes to borders, we continue to request your support and patience as we navigate through those sudden closures, lockdowns and mandatory quarantine.
  • Our face-to-face CONSIS Fundamentals Workshop training is on hold at our Melbourne showroom due to the current COVID restrictions.
  • Our Preventative Maintenance visits are currently subject to border restrictions. We will be in contact with your pharmacy to schedule yours when restrictions are lifted. When our staff are on site, we request your full support in adhering to State and Federal Government directives including physical distancing.

Workshop Training

  • Workshop training will resume in our showroom in line with Government COVID restrictions lifting in Victoria.

Online Learning

  • If you wish to continue with remote learning, we will be continuing with the webinar series, please visit the link below for the currant dates or alternatively contact training@willach.com.au
  • Our online CONSIS Fundamentals training is also available. Follow the link below to learn more.
Willach Team

Jan, Simon and Meg are all available to take your call or email.

Jan Pendrakowski – 0418 385 788

Simon Gerrits – 0428 828 868

Meg Brideson – 0417 145 118

Email @ info@willach.com.au

Sales and Showroom

  • The sales team have returned to the office and are able to assist you either via video conferencing or by arranging a face-to-face meeting at our showroom or at your pharmacy.
  • Our showroom with our full range of storage solutions and automation is now open. Visits to our showroom are by appointment only, so please contact our office on 03 9429-8222 to arrange a suitable time.
  • Should you wish to attend our showroom, please be assured that we have taken every precaution to maintain a hygienic environment with regular cleaning and sanitising. There will be facilities to wash or sanitise your hands and staff will engage with you at a respectful distance. Where physical distancing is not achieveable, we request that you wear a mask appropriately.
  • All visitors to our showroom will be required to scan a QR code and undertake an online health survey and record their personal contact details in th event that contact tracing is required.

Warehouse & Online Shop

  • The warehouse and online shop has returned to full operations.
  • We continue to implement safe practices which limit the need to have external people enter the premises. A contactless drop off/pick up point continues to be available.
  • Anyone needing to enter the premises will be required to scan a QR code and undertake an online health survey and record their personal contact details in the event that contact tracing is required. Entry is only available via the side door to the warehouse.
  • Current health directives must be observed at our premises including compulsory wearing of face masks where social distancing cannot be maintained. Social distancing requirements and hand sanitiser must be used upon entry and exit.

Maximise your staff, stock and space

A range of options for individual needs

The CONSIS.B robotic dispenser can be integrated into the workflow of your pharmacy seamlessly and without difficulty. The compact design takes up minimal space and delivers maximum flexibility and performance.

Partner with Willach

We have proven experience in over 20 countries and have successfully completed over 1,000 projects in Australia and New Zealand.

German Built

Designed, engineered and manufactured in Germany

Family Business

130 year old family business


Customised end-to-end solutions for your dispensary

Customer Care

Our service line is available 7 days a week.

Want to experience the CONSIS.B?

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CONSIS B Enquiry

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