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General questions

Operational efficiency is all about having the right resource in the right place at the right time—
and in the right quantity. At Willach, we recognise a pharmacy dispensary is a unique and highly
specialised work environment that is home to a variety of tasks and processes – and this requires a layout and systems that are functional and practical.

Our dispensary solutions are specifically designed to help you achieve:

  • An optimal dispensary workflow
  • A professional, modern and spacious dispensary design
  • Increased accuracy levels and the prevention of errors
  • A high level of stock control and improved medication management
  • A relaxed working atmosphere
  • More time to focus on core business and customer advice

As experts in the field of dispensary solutions we appreciate that each pharmacy business is unique and one size does not fit all. Together, we will liaise with all relevant stakeholders to work towards a dispensary design that solves your challenges and meets your business objectives.

Our team of professionals will guide you through a comprehensive analysis of your dispensary layout, stock and staff resources as well as workspace and storage requirements. The result is a custom design that provides operational efficiency as well as improved quality and cost outcomes.

CONSIS. questions

Minimal travel distances of the picking mechanism enhance picking productivity. Where gravity chutes and perspex bins are used, each pack is delivered in 4-6 seconds to the workstation – halving the time required for manual picking.

Be it power failure or a computer crash, manually removing packages in an emergency is easy. Simply open the glass doors, remove the package – and you’re done!

The user-friendly intuitive CONSIS software is easy to use with the added convenience of the adjustable touch-screen monitor with integrated scanner and keyboard.

Medicine bottles are stored, dispensed and restocked quickly and easily without any need for double handling or specialised storage.