Online Learning

Willach Pharmacy Solutions provides access to skills units which are short online training modules that deliver bite sized chunks of learning to help you understand and manage the CONSIS robot. 

Launched in September 2020, the online training program currently delivers training for A machines and B machines for both the CTS and Navigator user interfaces. 


Each unit takes around 5 minutes to complete and includes a short quiz to test your knowledge.

You will need access to a computer with speakers which can also play video.

At the successful conclusion of the Fundamentals program, you will be awarded a Certificate of Competition and will be ready to enrol in an Advanced CONSIS Management workshop held in your State.


In each experience level the CONSIS Skills Units include:



This is the traditional entry level training program. It is suitable for new dispensary staff members, or dispensary staff members who haven’t attended CONSIS training before or have not attempted the Fundamentals online training.

It is expected that attendees have a basic understanding of dispensary operations and experience in dispensing prescriptions with pharmacy dispensing software.

The program is conducted in the Willach Training Facility in Melbourne.

Learning Objectives

At the completion of this training program attendees will understand at a foundation level:

  • Components of the CONSIS Robot
  • CONSIS Software functions and the apoplication of daily duties
  • General concepts of CONSIS inventory maintenance
  • Dispensing software functions
  • Troubleshooting - How to contact the CONSIS Service line for support

Training Content

  • CONSIS Hardware: moving shelves, adjusting & creating channels, product alignment
  • Operating CONSIS software
  • CONSIS integration with dispensing software
  • Managing CONSIS inventory
  • Using reports to optimise the CONSIS
  • Troubleshooting simple errors

How to complete the training

Each pharmacy has a CONSIS Learning Coordinator who is responsible for enrolling you in the training.  You will need an email address and your Pharmacy’s Group Code to register.

If you are already set up as a user, please login here


To find out if your Pharmacy is registered email us at training@willach.com.au


CONSIS Fundamentals


CONSIS Intermediate

CONSIS User Guides

Pharmacy Automation

How to Register

Willach Team

Maximise your staff, stock and space

A range of options for individual needs

The CONSIS.B robotic dispenser can be integrated into the workflow of your pharmacy seamlessly and without difficulty. The compact design takes up minimal space and delivers maximum flexibility and performance.

Partner with Willach

We have proven experience in over 20 countries and have successfully completed over 1,000 projects in Australia and New Zealand.

German Built

Designed, engineered and manufactured in Germany

Family Business

130 year old family business


Customised end-to-end solutions for your dispensary

Customer Care

Our service line is available 7 days a week.

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    Online learning, webinars & workshops available