Service Line: 1800 94 55 22 – Open 8am to 8pm AEST
Workshop Training
We understand that not everyone learns the same way and have opted to retain the workshop learning program for those people who prefer to learn face to face.
We offer two workshops. Our CONSIS Fundamentals Training is run in Melbourne in our Training Facility. The CONSIS Advanced Course is run in your home State.
CONSIS FUNDAMENTALS
This is the traditional entry level training program. It is suitable for new dispensary staff members, or dispensary staff members who haven’t attended CONSIS training before.
It is expected that attendees have a basic understanding of dispensary operations and experience in dispensing prescriptions with pharmacy dispensing software.
The program is conducted in the Willach Training Facility in Melbourne.
Learning Objectives
At the completion of this training program attendees will understand at a Foundational level:
- Components of the CONSIS Robot
- CONSIS Software functions and the application of daily duties
- General concepts of CONSIS inventory maintenance
- Dispensing software functions
- Troubleshooting - How to contact the CONSIS Service line for support
Training Content
- CONSIS Hardware: moving shelves, adjusting & creating channels, product alignment
- Operating CONSIS software
- CONSIS integration with dispensing software
- Managing CONSIS inventory
- Using reports to optimise the CONSIS
- Troubleshooting simple errors
How to Enrol
- Complete the registration form indicating your preferred date.
- We will email a confirmation to you which includes organising your travel and accommodation in Melbourne.
Register Here
ADVANCED CONSIS MANAGEMENT
This workshop is aimed at senior level pharmacy staff, predominantly working in the dispensary that includes the management of all or parts of the general dispensary operations and stock. Participation assumes a high level of experience in a dispensary with an existing CONSIS. This training is only suitable for people who have already completed Foundation and Intermediate skills units.
Participants will improve their knowledge in the management and maintenance of the CONSIS as well as discuss more complex dispensary operational issues, to ensure that the CONSIS is supporting efficiencies in the dispensary workflow.
This program is run in each state and at major regional centres.
Learning Objectives
At the completion of this training program attendees will understand at a Foundational level:
- All of the components of the CONSIS Robot
- CONSIS Software functions and error report management
- Best practice inventory maintenance
- How to use the CONSIS management reports to create efficiencies in the dispensary
- Intermediate level trouble shooting
Training Content
- Efficiency in the dispensary and best practice workflow
- Stock management best practice and creating an efficient ordering process
- Troubleshooting any problems/issues attendees may want to address
- Using the CONSIS Error report to help identify and fix common CONSIS mistakes
- Comprehensive review of CONSIS reports (as brought by each individual attendee) using the knowledge gained throughout the day to create an action plan for optimising the CONSIS
How to Enrol
- Complete the registration form indicating your preferred date.
- We will email a confirmation to you confirming the venue and specify the CONSIS management reports you need to bring.
Register Here
COURSES & USER GUIDES
Partner with Willach
We have proven experience in over 20 countries and have successfully completed over 1,000 projects in Australia and New Zealand.
German Built
Designed, engineered and manufactured in Germany
Family Business
130 year old family business
End-to-End
Customised end-to-end solutions for your dispensary
Customer Care
Our service line is available 7 days a week.