Service Line: 1800 94 55 22 – Open 8am to 8pm AEST
Willach is the Australian Market Leader in Pharmacy Dispensing Solutions.
Willach is a family owned business that is proud of its century long history and company culture of innovation which began in 1889 in Germany. Our products are engineered and manufactured at our production plant in Ruppichteroth, near Cologne, at the highest international accepted quality standards (ISO 9001). Starting out as an engineering and manufacturing company, today Willach is a premier provider of state-of-the-art robotic systems and offers first class pharmacy drawer and shelving solutions into more than 60 countries worldwide.
Willach entered the Australian market in 2004 and soon established its company owned Australian division in Melbourne. Investing heavily into its national team of locally based pharmacists, designers and technicians, Willach is able to guarantee unrivalled reliability and customer support. Over the last decade, Willach has become the leading brand in pharmacy solutions with more than 1000 installations throughout Australia, which makes us the definitive local market leader.
As an industry insider with longstanding experience, we offer first-hand knowledge of the wide-ranging requirements for efficient pharmacy logistics in different market environments. With our broad and modular product portfolio we are able to recommend a dispensary solution that reflects your vision and best suits your business requirements, whether you are at hospital level or a small, medium or large-sized business in community pharmacy.
Our Australian team of consulting pharmacists, designers and technicians are experts in the field of dispensary solutions. You will be guided through the assessment of your dispensary layout, medication portfolio, stock turns, space and storage requirements – ensuring the optimal design and workflow is achieved by resolving your challenges and meeting your business objectives in the process.
The result: a functional design that provides operational efficiency, an improved working environment for your staff, increased profitability for your business and the provision of superior healthcare to your customers.
What We Offer
Robotic Dispensing
CONSIS dispensing systems are the leading technology for full pack dispensing.
Packaging Robots
State of the art packaging robots that produce the highest quality dose systems for your patients.
Dispensary Drawers
The FAMA drawers offer compact storage, high capacity and perfect organisation.
Dispensary Shelving
Maximise your storage space, improve stock management and optimise productivity with FAMA.
Consulting
We take a holistic approach to planning every aspect of your pharmacy dispensary
Site Planning & Design
We’ll tailor a modern, efficient and ergonomic solution for your pharmacy
The Willach Story
1889
1905
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1960
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1989
1995
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2004
2023
2025
Meet Our Team
Meg Brideson
Managing Director
Jan Pendrakowski
Regional Manager VIC/TAS/NZ
Eli Falach
Applications Specialist
Andy Ives
Field Service Technician
David Gillard
Head of Commercial & Finance
Mark Brown
Regional Manager NSW/QLD/WA/ACT
Colin Barber
Field Service Technician - Supervisor
Eoin Waldeck
Warehouse Storeman
Mel Guise
Head of Client Services
Kerrie King
Project Coordinator/Office Manager
Stephen Roberts
Senior Field Service Technician
Vitali Djandjgava
Field Service Technician
"CONSIS C allowed us to optimise space and ensure fast and convenient service for our customers.”
Madalyn Brett
Pharmacy Manager, Terry White Chemmart Mackay
"Installation was very smooth, professional and quick. They were very thorough with testing of every aspect prior to finishing, following by all key staff receiving training from Steve.
A few members from Willach arrived from Germany to assist with the build and set up. All were extremely nice and very easy to deal with.
The whole experience from start to where we are now has been excellent and continues to be this way. ”
Peter Nguyen
Wholelife Menai
"We have been using the CONSIS pharmacy dispensing robot … it has exceeded expectations in every aspect. The robot is incredibly efficient, reducing dispensing time significantly and allowing our staff to focus more on patient care.”
Sasha Profus
Bentleigh Corner Pharmacy
"The CONSIS B has brought noticeable improvements to the way our dispensary operates, helping the team work more efficiently day to day. We’ve been particularly pleased with how quickly it integrated into our workflow and the positive impact it’s had on dispensing accuracy and organisation."
Bec Rogers
North Adelaide National Pharmacies
"In my experience the Willach systems are easily the market leader in dispensary design and I will not hesitate in using them in future projects.”
David J Tomazin
Apollo Pharmacy Joondalup
"A collaboration between acclaimed UK designer Keith Anderson and the team at Willach has produced a state of the
art pharmacy that presents a quality health service image to our customers and allows us to operate very efficiently.“
Romi Onas Pharmacist
Slade Pharmacy
"Prior to installation of the CONSIS B and FAMA K drawers our pharmacists were stuck out the back, customers were waiting too long for prescriptions. Since installation we have increased growth by 10% and schedule 3’s by just under 15%"
Dean Lewellin
Currimundi Chemmart