The CONSIS B is a German-engineered robotic dispensing system using channel technology to store and dispense medication quickly and accurately. It’s ideal for medium-to-high volume pharmacies looking to improve workflow efficiency and stock control.

Minimal travel distances of the picking mechanism enhance picking productivity. Where gravity chutes and perspex bins are used, each pack is delivered in 4-6 seconds to the workstation – halving the time required for manual picking.

The CONSIS B offers faster dispensing speeds, enhanced reliability, improved software, and greater storage density than earlier channel systems. It also features advanced hardware design for quieter, smoother operation.

Be it power failure or a computer crash, manually removing packages in an emergency is easy. Simply open the glass doors, remove the package – and you’re done!

The user-friendly intuitive CONSIS software is easy to use with the added convenience of the adjustable touch-screen monitor with integrated scanner and keyboard.

Medicine bottles are stored, dispensed and restocked quickly and easily without any need for double handling or specialised storage.

CONSIS B systems come in a range of sizes to suit your dispensary layout. They can be configured to fit compact or elongated spaces, with options for side- or rear-loading depending on workflow requirements.

Yes. CONSIS B integrates with all major Australian dispense systems, including Fred Dispense Plus, MINFOS, and Z Software, for seamless workflow and real-time stock updates.

Comprehensive on-site training is included as part of every installation. Our team ensures all staff are confident operating the system, managing stock, and performing basic maintenance tasks.

Typical installation and commissioning take around one week, depending on site readiness and integration requirements. Our project team manages all logistics to minimise disruption.

We provide full technical support, including remote diagnostics, scheduled maintenance, and rapid on-site response. Support plans are tailored to your pharmacy’s needs.

With regular servicing and proper use, a CONSIS B can operate efficiently for well over a decade. Many Willach customers continue using their systems reliably 10–15 years after installation.

Yes. The CONSIS B is the direct upgrade path from the CONSIS A, offering familiar technology with major advances in performance and reliability. Our team can assess your site for the most efficient upgrade plan.

Yes. The CONSIS Customer Care Program supports all Willach automation systems, including both CONSIS B and CONSIS C. Each model has tailored maintenance schedules and service procedures to ensure optimal performance and uptime.

CONSIS B robots require annual preventative maintenance. This service includes mechanical checks, cleaning, calibration, and software updates to keep your automation running at peak efficiency.

Most issues are resolved remotely through our 365-day support hotline. If on-site service is required, our Melbourne-based technicians are mobilised immediately and travel nationally to support pharmacies across Australia and New Zealand.

CONSIS systems consistently achieve 99.9% uptime across Australia. This reliability is backed by German engineering, preventative maintenance, and Willach’s experienced support team.