Willach is the only company to provide you with choice when it comes to automation.
We use an evidence-based approach to work with you to determine which technology will support your business. All automation solutions facilitate safe and efficient dispensing of medicines and support best practice stock management practices.
Upgrading your automation
Changes to the A machine robot CONSIS Customer Care Program come into effect during 2023.
We will work with you to create a transition plan for your business.
Three easy steps to transition
Dispensary Drug Analysis
Dispensary Design
Using the information obtained in the analysis and your business objectives we develop several design options for your consideration
Review the Options
Which CONSIS will work in my Pharmacy
Willach offers a choice when it comes to pharmacy robotics. Different robots perform storage and dispensing functions, the way they do this is differs. As part of the data analysis, we work with you to look at the different options available and empower you with knowledge and information so that you can make the best choice for your business.
To start exploring these options, please identify the most important factor when making your technology selection.
Fastest dispensing speed
Breadth of range automated
Smallest footprint
Assisted loading capability
Your response indicates that a CONSIS C machine might be the right robot for you.
The latest in pharmacy robotic automation.
Latest technology with stunning design and great usability.
This machine was designed with pharmacists’ input and user requirements at the forefront of its development.
The sophisticated construction maximises storage capacity whilst still providing ample room if you need to access the interior. The unique shelf and internal fittings design creates more room for drugs to be stored per square metre.
This machine is built based on your customised requirements.
Your response indicates that a CONSIS B machine might be the right robot for you
The CONSIS.B - fast, compact, efficient.
Tried and tested, this robot is built utilising channel technology. Now in its sixth generation, it has the latest user interface offering improved reporting and functionality.
It multi picks, delivers scripts in 4-6 seconds and has the highest density with the smallest footprint.
With 6 machine sizes holding anywhere from 3,680 – 16,560 packages.
A B0 or B1 machine, are solid replacement options for the A machine, if your business has grown substantially the B2 represents a great option.
Your response indicates that a CONSIS C machine might be the right robot for you.
The latest in pharmacy robotic automation.
Latest technology with stunning design and great usability.
This machine was designed with pharmacists’ input and user requirements at the forefront of its development.
The sophisticated construction maximises storage capacity whilst still providing ample room if you need to access the interior. The unique shelf and internal fittings design creates more room for drugs to be stored per square metre.
This machine is built based on your customised requirements.
Your response indicates that a CONSIS B machine might be the right robot for you
The CONSIS.B - fast, compact, efficient.
Tried and tested, this robot is built utilising channel technology. Now in its sixth generation, it has the latest user interface offering improved reporting and functionality.
It multi picks, delivers scripts in 4-6 seconds and has the highest density with the smallest footprint.
With 6 machine sizes holding anywhere from 3,680 – 16,560 packages.
A B0 or B1 machine, are solid replacement options for the A machine, if your business has grown substantially the B2 represents a great option.
FAQS
Q: How long does it take from ordering a machine to install?
A: Some machines are carried as stock items and can be installed within 3 weeks of ordering, pending availability of the installation team. If your machine is specifically being ordered and/ or it is reliant on a shopfit, we suggest you allow 6 months.
Q: What is the expected life of a new machine?
A: A well maintained machine will continue to operate for 12-15 years.Q: Do you have machines in stock?
A: Typically, Willach will have several B0’s, and B2’s in stock, however with many machines being replaced, we would encourage you to place an order as soon as you are able to.
C machines are 100% customisable and are therefore ordered specifically for your pharmacy.
Q: What assistance can I expect from Willach to help me decide?
A: Willach will undertake a drug analysis as part of the review process. This is based on obtaining 12 months of dispense history from your software dispense system. Further to this, we will talk with you about your business plans and your current workflows and explore options and solutions with you. A new dispensary design concept will also be created as part of this process.Q: Can I trade-in my robot?
A: There is no trade in available for an A-machine.Q: Can Willach remove my robot?
A: If you choose to replace your robot with a CONSIS.B or a CONSIS.C machine, Willach will allocate time into the install of the new machine to remove the existing machine. Outside of this, a de-install can take place and a quote provided for this task.Q: Why does Willach no longer wish to service my robot?
A: It was never envisaged that robots would run indefinitely. Just like your pharmacy delivery car which requires replacement, so too does your robot. The individual part manufacturers have indicated that there are some components of the A machine which will no longer be manufactured due to technology upgrades. It is not reasonable for Willach to continue with a fully inclusive service and maintenance program.Q: What support is offered with new machines?
A: The service and maintenance program on new machines, is based on the current program. The initial contract is for a period of 5 years with 2 further extensions available – 5 years + 2 years.Q: What if I decide not to change my robot over?
A: Willach are unable to guarantee supply of parts for your machine and we would strongly encourage you to consider the risk management to your business with this decision. Technician’s can be employed to attempt a repair which is charged on a call out fee, travel, and an hourly rate.Q: What dispense software packages will the new robot be able to work with?
A: The CONSIS machines integrate with all main dispense software providers.- 00Days
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